Navigating Life's Challenges

Emergency Services

Maps Counseling Services provides emergency services to anyone who is a current client of Maps.

If you have an emergency during the week-day when the office is open, we ask that, if possible, you first try to contact your therapist directly. If this is not possible, or you are unable to wait, we urge you to call 911 emergency and ask for help, or go to the closest emergency room. In Keene this would be at Cheshire Medical Center, and in Peterborough this would be Monadnock Community Hospital.

If you have an emergency during the evening or on the weekend, please call our emergency service at (603)355-2244, and press “6” when you hear the recorded greeting. This will connect you with our emergency service where you will be instructed to leave your name and your phone number. Your doing so will trigger a pager, and our on-call clinician will then contact you. If you would like to speak directly with your therapist, indicate in your voice message who your therapist is. The on-call clinician will attempt to reach them first and have them call you back. However, we cannot guarantee that your therapist will be available after hours. In this case, our on-call clinician will do their best to help you.

Because we cannot guarantee that the pager is 100% reliable, it is possible (although rare) that you might not hear back after contacting our emergency service. If this happens, please contact 911 or go to the closest emergency room. Also, please inform us should this ever happen.

If you are not a client of Maps and you have a mental health emergency or you are feeling like you could harm yourself or someone else, you have two additional community resources where help is available.

Monadnock Family Services: (603)357-4400

The Samaritans: (603)357-5505