Navigating Life's Challenges

Emergency Services

Maps Counseling Services provides emergency services to anyone who is a current client of Maps.

If you have a mental health emergency during the week-day when the office is open, we ask that, if possible, you first try to contact your therapist directly. If this is not possible, or you are unable to wait, we urge you to call the new mental health crisis line at 988 from any phone utilizing a 603 area code or 833-710-6477 from other area codes used while in NH and ask for help, or go to the closest emergency room. In Keene this would be at Cheshire Medical Center, and in Peterborough this would be Monadnock Community Hospital.

If you have an emergency during the evening or on the weekend, please call our answering service at (603)355-2244, and press “6” when you hear the recorded greeting. This will connect you with our answering service where you can let them know the clinician you are looking for.  They will then attempt to contact your clinician and have them return your call.  If they aren’t able to reach your clinician, they will at least get you in contact with another clinician from Maps to assist you.

Because we cannot 100% guarantee that someone from Maps will be reached after hours, it is possible (although very rare) that you might not hear back after contacting our answering service. If this happens, please contact 988 or go to the closest emergency room. Also, please inform us should this ever happen.

If you are not a client of Maps and you have a mental health emergency or you are feeling like you could harm yourself or someone else, you have additional community resources where help is available:

Monadnock Family Services (community mental health center): (603)357-4400

NH Rapid Response Access Point (formerly Suicide Prevention Lifeline): inside “603” area code dial 988; outside “603” area code dial (833)710-6477

The Trevor Project (suicide support for LGBTQ young people): (866)488-7386 or click on We’re here for you Now | The Trevor Project

For life threatening emergencies, please call 911 or go to your local emergency room.